Privacy Notice

She Woke Up Sober ("SWOS", "we") provides the She Woke Up Sober app and website. We are the data controller for the personal data described here — we decide what is collected and why. Recovery data is deeply personal, so we keep the collection narrow and the sharing minimal.

What we collect and why

• Account data — email address, name if you give one, and login credentials or Google sign-in identifier. Used to create and secure your account. Basis: performance of our contract with you.
• Recovery content you enter — sobriety start date, check-ins, journal and timeline entries, reasons for quitting, craving logs and triggers, milestones and rewards, event plans, playbook results, and messages you send to the AI companion. Used to provide the service to you. Basis: contract.
• Circle and contacts — names and phone numbers or emails you add for your accountability circle, and the signals you send them. Used only to power those features. Basis: contract. Please only add people who are happy to be contacted.
• Community posts — visible to other members under a generated anonymous alias, never your name or email. Basis: contract, and our legitimate interest in a safe community for automated moderation of posts.
• Usage and device data — app events, reminder delivery and outcomes, device type, browser, and IP address in server logs. Used for security, fraud prevention, reliability and improving the product. Basis: legitimate interests.
• Support messages — what you send us when you ask for help. Basis: legitimate interests.
• Marketing emails — only if you opt in, and you can unsubscribe at any time. Basis: consent.

We do not sell your data, and we do not use your recovery content for advertising. Payment card details are collected and handled by Paddle, not by us.

Who we share it with

• Service providers / subprocessors — hosting and database, email delivery, error monitoring, and the AI provider that powers the companion (messages are sent for processing to generate a reply).
• Paddle, our Merchant of Record, for the sale of the product, subscription management, payments, tax compliance and invoicing.
• Professional advisers — legal and accounting, where necessary.
• Authorities — where we are required to by law.

International transfers

Our providers may process data outside your country, including in the United States. Where data leaves the UK or EEA we rely on adequacy decisions or Standard Contractual Clauses with appropriate safeguards.

How long we keep it

We keep your account and recovery content while your account is open. If you delete your account we delete or anonymise your data within 30 days, apart from records we must keep for legal, tax or fraud-prevention reasons (typically up to 7 years for transaction records). Server logs are kept for a short period for security purposes.

Security

We use appropriate technical and organisational measures: encryption in transit and at rest, per-user access rules at the database level so members cannot read each other's entries, access controls for staff, and regular review. No system is perfectly secure, but we treat this data as sensitive by default.

Your rights

Depending on where you live, you can ask us to give you access to your data, correct it, delete it, restrict or object to how we use it, or provide it in a portable format, and you can withdraw consent at any time. We respond within one month. If you are in the UK or EEA you also have the right to complain to your local supervisory authority; in Canada, to the Office of the Privacy Commissioner.

Cookies

We use essential cookies and local storage to keep you signed in and remember your preferences and offline data — these are required for the app to work. We do not use advertising cookies. Any analytics we use is limited to aggregate product usage, and you can clear stored data at any time from your browser settings.

Children

SWOS is not intended for anyone under 16 and we do not knowingly collect their data.

Contact

Privacy questions or requests: support@shewokeupsober.app. We may update this notice; material changes will be announced in the app.